WHO engaged us to extend the HEMS Application Builder with the advanced features needed to fully replace the Event Information Site (EIS), enabling faster, more actionable information flows across levels of the organization during public-health emergencies.
HEMS consolidates emergency-management apps into a cohesive ecosystem covering detection, response, and recovery. Replacing a legacy, widely used system like EIS required feature parity plus UX and workflow upgrades to reduce time-to-publish and improve data consistency for incident management.
We coordinated closely with WHO via Azure DevOps, delivering enhancements in short iterations with documented acceptance criteria. The solution followed an n-tier architecture, CI/CD via GitHub, and secure hosting in Azure. We emphasized editor usability (WYSIWYG), robust API contracts, and role-based workflows to keep publishing reliable under pressure.
We delivered:
- EMS API integrations (events, bulletins, NFP contacts)
- Document-management integration
- User stats (usage/engagement insights)
- Custom action buttons to publish events
- Map component on event detail dashboards
- WYSIWYG editor for form/content usability
- Related bulletins & announcements tab
- Views for pending/unpublished items
This project demonstrates Relief Application’s rapid enhancement of a large-scale health emergency platform, complex API integration, editor-first UX, and DevOps discipline.
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