Save the Children’s Global Humanitarian Register is critical to deploying experienced surge staff within 72 hours of a crisis. Yet, availability checks and approvals were managed through fragmented emails, spreadsheets and messaging apps across 28 member organisations. This manual process led to delays, limited visibility on who was deployable, and a high coordination burden during already time-critical emergencies.
Save the Children wanted a mobile-first solution to rapidly alert roster members, collect availability, and manage approvals in one place, while synchronising with existing Azure-based deployment data and working in low-bandwidth environments. Relief Applications co-designed the RESPONDER APP with emergency HR teams, mapping the end-to-end surge workflow and integrating directly with the GHR database. We focused on secure authentication, simple user journeys for responders and supervisors, and robust offline/SMS fallbacks to ensure reliability during crises.
We delivered a cross-platform mobile and web application featuring real-time alerts, in-app availability confirmation, supervisor approval flows, and a live reporting dashboard. The system is fully integrated with Save the Children’s central deployment systems and Azure AD, with encryption and SMS fallback for low connectivity. The result is a streamlined, user-friendly tool that turns hours of manual coordination into minutes.
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