Relief Applications – https://reliefapplications.org/ – is a European organisation that bridges the gap between technology and humanitarian efforts. We create innovative tools and solutions to enhance the efficiency and impact of humanitarian organizations worldwide. As the official partner for OORT – https://www.oortcloud.tech/ , we are proud to drive digital transformation in the humanitarian sector.

We are looking for motivated people to join the team, bring new ideas and turn them into beautiful, yet robust tools. We believe great IT tools will change the way we help those affected by natural and man-made disasters.

Working as an Information Management Officer, part of the Humanitarian Innovation Team, you will work across the full solution development lifecycle, helping our partners design, implement, and enhance their information management (IM) systems. You will play a key role in assessing needs, designing solutions, and ensuring users can independently manage and leverage the tools you help build.

This role is highly dynamic, requiring adaptability and a willingness to learn new tools and technologies. You will work on multiple projects simultaneously, collaborate with international teams, and interact with various stakeholders in the humanitarian sector.

Education and Experience 

• Bachelor’s degree in Information Technology, Information Management, Computer Science, GIS, Disaster Management or any other equivalent field. 
• At least 2 years of experience in information management, preferably in a multicultural or humanitarian setting.

Technical Skills

• Strong computer literacy skills.
• Proficiency in  mobile data collection tools (KoboToolbox, ODK, XLS Form etc.).
• Advanced skills in Excel and statistical analysis tools.
• Strong knowledge of data visualisation tools (PowerBi, Tableau, GIS tools etc.).
• Knowledge of database management and web-based technologies.
• Understanding of MEAL processes and needs in the humanitarian sector.
• Experience in designing training materials and user guidelines for diverse audiences.

Language Skills 

• Fluency in English is required.
• French proficiency is highly recommended.

Soft Skills

• Strong analytical and problem-solving skills.
• Ability to translate technical concepts into non-technical language and coordinate multiple stakeholders.
• Ability to work independently and manage multiple priorities.
• Experience handling sensitive or confidential data is a plus.

Additional Assets

• Knowledge of content management systems (e.g., Drupal, WordPress, Strapi).

Needs Assessment & Solution Design

• Collaborate with partners to understand their requirements, existing IM systems, and data constraints.
• Conduct detailed assessments of current tools, datasets, and workflows to identify gaps and improvement opportunities.
• Design and implement tailored data solutions using tools like KoboToolbox, Limesurvey, Dataiku, Power BI, ensuring alignment with partners’ operational needs.

Data Management & Visualization

• Develop, organize, and manage datasets to ensure they are reliable, secure, and accessible.
• Create dashboards, infographics, maps, and other visual tools that aid decision-making, planning, and reporting.
• Implement data quality checks, validation rules, and cleaning protocols.
• Define data governance frameworks and ensure compliance with data protection standards.
• Ensure accurate and consistent documentation of data processes to enable smooth handovers and long-term usability.

Capacity Building & Support

• Develop and deliver training sessions, workshops, and user-friendly guidelines to empower partners in managing IM systems and tools.
• Support partners in achieving ownership of their IM solutions by enhancing their technical skills and understanding.
• Provide ongoing technical support and strategic advice to partners, ensuring solutions are sustainable and effective.

Strategy Implementation & Innovation

• Contribute to the development and implementation of IM and MEAL (Monitoring, Evaluation, Accountability, and Learning) strategies alongside the Humanitarian Innovation Team (HIT) team.
• Collaborate on enhancing Relief Applications’ proprietary tools, such as OORT, by testing, improving, and implementing them in various projects.
• Stay updated on trends and technologies in information management to ensure the adoption of innovative practices.

OUR PERKS